A longish read, but great stuff about how to be more direct (in the Radical Candor model, moving from Ruinous Empathy to Radical Candor). Includes this gem, which I’ve seen first hand frequently in my coaching (we think we’re being rude, when we’re just being clear):
“Many people seen as appropriately assertive by counterparts mistakenly thought they were seen as having been over-assertive, a novel effect we call the line crossing illusion,”
Neat graphic. At 50-60 people, you need to start putting changes in place so you’re ready for the larger disruptions which will occur at about 150 people. If you’re at, or crossing 50 shortly, take a look.