A recent “shock horror, Silicon Valley is weird” article in the WSJ about Netflix prompted me to write about why feedback is hard, and why some cultures resort to the “Take Your Medicine” approach: “this will be nasty, but you’ll benefit from it”. Radical Candor differs from those approaches in ways that make it more work, but more human. Take a look.
This is a tiny post, but I just love the concept (hat tip to Marcus for finding it). “Lullaby Language” is pleasant, sloppy language that lets us off the hook. “Should” (yes, we should do that), “just” (we’ll just update the OS). Feel free to discover your own, and call it out when you hear it.
This may seem out of the realm of leadership skills. But story-telling is a critical set of techniques, and this is a terrific introduction. Next time you’re planning a presentation that needs a narrative, take a read of this article and figure out which story template you’re going to use. It’ll help.
Includes the notion of “flexing the hierarchy”, which I think people who are comfortable in leadership do instinctively, but may be counter-intuitive to folks in their first one or two leadership positions. Worth reading.