Incivility is a bummer, and it costs money. Interesting data and research. And this great quote (backed up by an academic paper):
“…de-energizing relationships—those that are negative or draining—have a four to seven times stronger negative impact on performance than the positive effects of relationships that are energizing”
This is a longish read, but very good on the effects of rudeness in the workplace - macro and micro. Really good background, with research. Worth taking the time.
Caught my because “I don’t have time to show that I care” has come up fairly frequently in recent Radical Candor workshops.
Confirms what we know: disagreeing emotionally in anything text-based (yes, that definitely includes Slack) is a short-cut to misunderstanding and worse. Quick, helpful read.
The CTO of Basecamp takes issue with “The Hustle”. Love it. Intensity, drive, passion - all good! But there’s a line we can cross into the Grind, pursuit for the sake of pursuit. A good line to keep in mind (I’ve wandered across it a few times).
This is interesting: success leads to opportunity. Opportunity leads to confusion, which prevents the next stage of success, and can sabotage what’s there already. So how to strip out options, reduce confusion, figure out what’s important? Neat article.